Fiber Internet Expansion in Kyle

AT&T Fiber is actively working to expand their fiber optic network to the Kyle area that will offer residents fast internet.

The process includes locating existing utilities followed by the placement of the equipment as close to existing equipment as possible.

AT&T Fiber, or a subcontracted company, will place door tags at each home affected before the work begins with information and contact info for residents with questions or concerns. 

All work will be performed in designated utility easements on the property. They will use a method of directional boring to install the conduit, at a depth of approximately 36 inches. Contractors performing construction will be taking before and after pictures and will repair any damage to grass, yards, landscaping, sprinkler systems, etc.

All construction is weather dependent.

AT&T Contacts:

• AT&T Help Desk - 210-829-5059. Helpdesk hours of operation are 7am – 3pm. There is a voicemail box active after hours and the Helpdesk representatives make every effort to contact anyone leaving a message the next working day.  Any resident contacting the Helpdesk should expect a response within 48 hours, after leaving a message, from the assigned contractor in their neighborhood.
• OkTex Customer Relations Elizabeth Gonzalez - Elizabeth.gonzalez@oktexinc.com
• OkTex Area Manager Clare Anderson - Clare.anderson@oktexinc.com
• AT&T Manager Kevin Kurtz- KK1641@ATT.com

Frontier is expanding the reach of its fiber network so homes and businesses can benefit from Frontier’s mission to Build Gigabit America.

Frontier now offers internet service as fast as 2 gigabit per second, allowing consumers to upload videos and files up to 50 times faster than the broadband service offered by cable companies in Texas. That means more people in the same household can enjoy great speeds at the same time, while working from home, home schooling, streaming, or just surfing the web.

You’ll notice a lot of activity in your surrounding areas. Before Frontier brings fiber to your neighborhoods, they will:

• Secure city and local permits;
• Locate other utilities to avoid impacting existing facilities;
• Place door tags at each home affected 48 hours before the work begins with information and contact info for residents with questions or concerns.
• Create a path for their network and set up connection points to bring fiber to customers; and
• Conduct technical and engineering work in their central office facilities and on the network itself.
• Repair any damage to grass, yards, landscaping, sprinkler systems, etc.

If you are interested in knowing if your address qualifies for Frontier® FiberOptic service, contact 1-877-313-2036 (residential), 1-844-931-2538 (business), or visit Frontier Fiber Expansion | Check Availability or Nominate for more information.

Frontier Fiber Contacts:

• Jeff Underwood – Jeffry.b.underwood@ftr.com and 979-446-9444
• Brian Gooden – brian.l1.gooden@ftr.com and 951-204-4961
• Ryan O’Neill – Ryan.Oneill@ftr.com and 940-765-1187

Grande Communications is actively working to expand their fiber optic network to the Kyle area that will offer residents another choice for tv, phone and internet.

The process will include locating existing utilities followed by the placement of the equipment as close to existing equipment as possible.
Beginning in late October, work will begin in the Kensington Trails, Sunset Hills, and Bluebonnet Estates neighborhoods.

Grande will place door tags at each home affected before the work begins with information and a dedicated phone number for residents to call with questions or concerns. LJA engineering will oversee the construction in all neighborhoods. Representatives in a truck with an LJA logo on the side will also be on site during construction to field any questions or concerns.

All work will be performed in designated utility easements on the property. They will use a method of directional boring to install the conduit, at a depth of approximately 36 inches. Contractors performing construction will be taking before and after pictures and will repair any damage to grass, yards, landscaping, sprinkler systems, etc. 

This first phase is slated to be completed by Spring 2022. All construction is weather dependent.

Grande Communications Contact: Dedicated phone line for residents with questions or concerns is 512-439-4700.

GFiber is bringing fast, reliable internet service to Kyle. Construction is scheduled to begin in early Fall 2025, and residents can sign up at gfiber.com to be notified when service becomes available in their area.

To prepare for construction, GFiber is working closely with the City of Kyle to identify the best methods for each neighborhood and to secure all necessary permits. Their commitment is to build the network with as little disruption as possible. An essential part of the process includes restoring the right of way once work is complete.

Once live, GFiber will offer internet plans designed to meet a variety of needs, from everyday browsing to high-capacity streaming and gaming. Plans include Core 1 Gig, Home 3 Gig, and Edge 8 Gig, with benefits such as no data caps, no annual contracts, no installation fees, and features like Priority Room Optimization, Internet Battery Backup, and an Uptime Guarantee.

GFiber is working to expand service across Kyle, including multi-family units such as apartment communities, where connections will be coordinated with property managers. While expansion into the City’s extraterritorial jurisdiction (ETJ) is not yet available, GFiber is in discussions with Hays County to explore future opportunities.

GFiber Contact: For construction-related concerns, residents may contact GFiber’s 24/7 inquiry line at 1-877-454-6959. 

To receive updates about availability, residents are encouraged to sign up with their address at gfiber.com.